* Mr Mark G Whiteman has been named vice-president and general manager of Wabtec Railway Electronics. The company produces data recording, telemetry, and train control systems.

Association News–The 2004 Consumer Electronics Show will expand its presence in digital imaging with the launch of a Flash Forward Tech Zone that will focus on digital cameras and camcorders, imaging software, at-home print solutions, online photo services, power sources, accessories and wireless imaging.

It is no secret to chain drug retailers that front-end sales are key ingredients of growth and profitability. What is less well-known is the power of consumer electronics accessories to drive front-end sales, profits and, more important, traffic.

Maxell’s experience with some of the largest and fastest-growing drug chains has shown us that consumer electronics accessories, such as care and maintenance products, headphones and media storage solutions have been transformed from convenience items to destination products, driving consumers into chain drug stores. What’s more, in the age of the iPod, new accessories for those hot music players are proving to be an even bigger draw, especially to younger consumers who want to add flexibility to their portable music experience.

Why are consumer electronics accessories such a powerful engine for the front end? For one thing, they add a sense of entertainment to a department largely dominated by packaged goods and household necessities. They impart an aura of fun to the front end of the chain drug store. As such, they are very attractive to advertise in weekly flyers, driving additional traffic. And they relate naturally to one of chain drug’s most important departments, photo finishing. Many of our accessories relate directly to saving and caring for digital imaging, one of the fastest areas of the photography business.

Chain drug executives, however, can’t merely purchase and stock consumer electronics accessories to be successful. Our most successful chain drug retail partners employ simple but powerful marketing and merchandising strategies to drive their success.

They recognize that specific advertised items create traffic and sales for destination products. But, they also create tremendous opportunities for impulse item sales. And despite the fact that they’re advertised at attractive prices to draw traffic, the margins remain strong.

Together, our retail partners and we have learned additional powerful strategies to insure success with consumer electronics in the front end.

Merchandise aggressively. In addition to weekly advertising supplements, use in-store communication techniques to provide exposure for featured merchandise and special promotions. This is especially important in light of the fact that other retail channels have drastically curtailed aggressive merchandising of electronics accessories. The drug channel can gain an advantage here.

Do not be afraid of new technologies. Be aggressive with them. The chain drug channel has embraced DVD and iPod early and has been receptive to new DVD and iPod technologies as they have come to market, including printable and rewritable DVD products and iPod nano accessories. Of course, these are not the only new technologies that the chain drug channel has embraced, but they are the most prominent.

Exploit the natural connection between camcorder products and one of chain drug’s premier services–photo finishing. Consumers connect the two, and retailers who have understood this with aggressive merchandising and strategic product placement have been very successful. This also is true of digital photography accessories.

The creation of a robust front end in chain drug stores has been one of the channel’s greatest successes. Even greater growth and success, however, depends on continuous innovation in product selection and merchandising. Many in the channel have found consumer electronics accessories one such innovation.

From stylish, flat-screen monitors to plasma televisions to sophisticated wireless phones, Samsung Electronics Co., Ltd. is bringing new information technology (IT) products to Latin America.

For example, Samsung has been a leader in the field of computer monitors for 30 years, and now offers advanced flat-screen display products that save space on the desktop and reduce eyestrain.

Samsung has also carved out a leading position in the “post-paid” wireless phone market with attractive, multi-functional color LCD mobile phones that can access email and online services.
“Information technology is one of our core business sectors,” says Yong Jin Park, president, Samsung Electronics LatinoAmerica S.A. “Our monitors, phones, disk drives, DVD players, laser printers and other IT products offer many benefits to Latin American businesses and consumers.”

Samsung has long been known in Latin America for reliable consumer goods, including televisions, refrigerators, washers, microwave ovens and other appliances. In recent years, global Korean-based conglomerate has boosted its investment in R&D and become a leading innovator in IT products.

Samsung offers a new, ultra-slim LCD monitor that can easily be folded up and transported to other locations. The design has earned numerous awards by leading industry journals worldwide, including being selected as the “Best Product of the Year” in the monitor category by PC World.
Two other Samsung’s LCD monitors were jointly designed with the German world-class specialist F.A. Porsche, and its latest model features a minimized LCD frame width to better accommodate work environments with limited space, such as financial institutions.

In the consumer field, Samsung Electronics is known for its global “DigitAll Experience,” campaign, which focuses on how Samsung’s wide array of digital products meet the ever-changing needs of today’s consumer.

“Samsung prides itself on developing revolutionary technology that meets everyone’s needs-business or personal,” says Eric Kim, executive vice president-global marketing operations. “Our ‘DigitAll’ campaign depicts how exciting and accessible digital products really are, and how they’ve become part of our daily lives.”

Consumer products highlighted in the campaign include wireless communication devices; wireless hand-held PCs; entertainment products, such as portable DVD players and HD (high definition) ready LCD televisions; and futuristic products, such as the company’s first-ever Internet refrigerator.

Samsung has been serving Latin America for more than 15 years, with an approach Park calls “glo-calization” — combining the economies of scale of a global company with the local needs of individual markets.

Today, Samsung Electronics has regional offices in Panama and Miami, with marketing offices and service centers throughout the Caribbean, Central and South America. “Service is a very important part of our ability to respond to the customer,” says Park. “We have enhanced our infrastructure on a country-by-country basis with authorized service centers and toll-free call centers.” Businesses and consumers can also use Samsung’s online system to trace the progress on their service orders.

With Samsung Electronics’ leading-edge products, Park is expecting substantial growth in the Latin American market in 2003. “We believe there are potential opportunities within each country in the region,” he says. “We can provide information and communication solutions to each industry and to the consumer, helping them achieve their goals.”

Samsung Electronics Co., Ltd., is a global leader in semiconductors, telecommunications, and digital convergence technology. Samsung Electronics employs approximately 64,000 people in 89 offices in 47 countries. The company is the world’s largest producer of memory chips, TFT-LCDs, CDMA mobile phones, monitors and VCRs. Samsung is No. 1 in the TV industry with a 10.8 % market share.

Samsung Electronics consists of four main business units: Digital Media Network, Device Solution Network, Telecommunications Network and Digital Appliance Network Businesses.

International Congress & Marketing (ICM), a Swiss company, has announced the dates for the Sixth International Electronics Recycling Congress.

The event will be in Hamburg, Germany, Jan. 17-19, 2007.

More than 300 delegates from industry, government authorities and academia are expected.

The preliminary program includes sessions on financial guarantees for recycling, reports on trading metals and plastics internationally, OEMs’ zero-landfill policies and take-back and recycling programs. Sessions also focus on the export of electronics to Asia, news about recycling and recovery processes and plants for recycling and the technologies available for dismantling, sorting and recycling of electronics.
A roundtable discussion centers on the EU legislation REACH (Registration, Evaluation and Authorization of Chemicals) and RoHS (Restriction on Hazardous Substances).

The congress includes a networking dinner and visits to electronics recycling plants and a leading copper smelter.

Electronics recycling is still an emerging industry, which means that many recyclers–and equipment providers to the industry–are still experimenting with the processing methods that can best serve their needs, as well as those of their consuming markets.

While many recyclers engage in some degree of testing and manual disassembly to recover resalable components, eventually, many end-of-life electronics will be sent along an infeed conveyor to meet the hungry jaws of ashredder. What emerges from the other end can vary widely depending on the infeed material. The amount of automation that recyclers employ to sort and separate the electronics’ constituent materials can also vary widely.
When setting up a processing system for electronics, manufacturers often recommend considering the system as a whole, not just the individual components. Versatility is another important factor, as the composition of various electronics can fluctuate widely.

Envirocycle Inc., headquartered in Hallstead, Pa., with processing facilities in Rancho Cucamonga and San Diego, Calif., and in Mount Pleasant, Pa., has made a conscious decision to avoid shredding in favor of disassembly.

BY HAND. Greg Voorhees, vice president of operations for Envirocycle, says manual demanufacturing allows the company to provide jobs to people in the communities where it operates, as well as to cut down on airborne particulates that could affect the health of employees.
“We were also concerned that shredding increases the amount of material that is unacceptable for recycling and has to be disposed of,” Voorhees says. “We have managed to reduce our actual disposal rates to less than half of a percent.”

The company is marketing working equipment and components to resale markets, as well as raw secondary materials. Envirocycle’s dismantle department can process roughly 135,000 pounds perweek during one shift, while the company’s glass department processes a minimum of 200,000 pounds weekly.

“Mainly our process is affected by the frequency or regularity of the incoming material; basically we can process as much as we receive,” Voorhees says.

“Our lines are set up in such a way that all of the material passes by multiple people, each charged with different tasks,” he says. “For example, on our dismantle line, after the unit is disassembled, the glass is sent in one direction and the rest of the material in the opposite direction. Then the components are segregated based on type, such as the kind of plastic, circuit boards or color or black-and-white tubes and so on.”

Envirocycle staff sorts the glass by hand, first by size, then by type–either funnel or panel–then by chemistry–leaded or lead-free. “We think this system of multiple checks allows us to remove contamination and avoid mixing materials,” he says.

When considering further automation, Voorhees recommends taking a practical approach. “You have to be realistic about what kind of return you are going to get for the material you generate and compare that to the initial cost of the equipment, the cost of maintaining it and your other expenses,” he says. “Compare that to what you pay now for wages and other employee expenses.”

Voorhees also recommends assessing a company’s long-term goals prior to setting up a processing system, considering the expandability of the system and the equipments’ ability to keep up with increasing volumes of incoming material. Companies should also consider the effect of declining volumes of incoming material. “If it decreases dramatically, can you afford your monthly payments?”

For the companies who have opted to include shredding as a means to recover the constituent parts from electronics, downstream sorting can vary.

HELPING HANDS. Intechra, an IT assets disposition service provider with a 193,000-square-foot processing facility in the Dallas-Fort Worth area, employs a magnetic pulley to remove ferrous materials downstream from its shredder. The company relies on hand sorters, however, to recover the remaining materials.

Grover Edmiston, vice president of operations at Intechra, says the company processes IT equipment of all kinds.

Currently, Intechra processes roughly 1.2 million pounds of electronics per month through its shredder.

Prior to shredding computer monitors, Edmiston says the Intechra staff performs manual disassembly. “We bale the plastics from the monitors and shred the glass, put it into gaylords and ship it to a downstream recycler,” he says. Intechra also ships the yokes from the CRTs and the monitors’ printed circuit boards to qualified downstream partners.

Downstream from the magnet, the company uses two to six hand sorters, depending on the in-feed material. “Some think that there are not many differences in electronics. If you threw in complete computer systems, you will be sorting more items: plastic, cable, metal, printed circuit boards,” Edmiston says.

Handheld Microflex CE3240 is equipped with Intel XScale PXA 255 400 MHz processor and runs Windows CE 5.0 OS. Supporting optional 2D scanning, unit offers GPRS and CDMA 1X RTT WWAN and 802.11b WLAN wireless connectivity. Microflex CE5000X integrates GPS and GPRS system with color 1.3 mega pixel camera and flash into industrial mobile unit. Microflex 2240 runs Windows Mobile 2003, allowing users to view documents such as Adobe Acrobat, Microsoft Word, PowerPoint, and Excel in original formats.

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These lightweight handhelds offer sophisticated solutions for rough conditions
QUEBEC CITY, CANADA, March XX, 2005 - DAP Technologies, the leading manufacturer of rugged mobile computing solutions and services, recently expanded its Microflex product range by launching three new handheld computers: the Microflex CE3240, Microflex CE5000X and Microflex 2240.

These mobile units are highly reliable, even under rugged or harsh environmental conditions. They are ideal for a variety of mobile computing applications in many field service sectors, including: utilities; energy; transportation and logistics; emergency services; law and parking enforcement; civil engineering; and construction. All units are offered as IP67, and are MIL-STD-810F approved.

Microflex CE3240: A small, flexible and functional multi-modular handheld
Weighing one pound, the Microflex CE3240 provides reliability and outstanding functionality at the industry’s lowest total cost of ownership. An ideal tool for any demanding mobile application, it is equipped with an Intel XScale PXA 255 400 MHz processor and runs the latest Windows CE 5.0 operating system from Microsoft. Supporting optional 2D scanning, the Microflex CE3240 also offers wireless connectivity options including GPRS and CDMA 1X RTT WWAN, 802.11b WLAN.

The multi-modular unit is designed so users can easily add wireless, GPS, 2D imager bar code reader and RFID reader program - in almost any combination. Having the industry’s first multiple SDIO slot support and one full PCMCIA slot, the Microflex CE3240 offers unrivalled flexibility.

Microflex CE5000X: GPS, GPRS - and colour photography

The innovative Microflex CE5000X integrates a colour 1.3 mega pixel camera and flash into a traditional industrial mobile unit - eliminating the need for additional camera equipment.

Plus, the unit offers a GPS and GPRS system, delivering a real-time, integrated mobile computing solution. It is the only 3-in-1 product of its kind on the market today. The camera includes software drivers and API - allowing developers to easily implement colour image capture into their applications. The unit supports GPRS wireless WAN or 802.11b WLAN, enabling real-time data communications.

Microflex 2240: Provides portability, data security and efficiency

Weighing only 500 grams, the Microflex 2240 runs Windows Mobile 2003, allowing users to view documents such as Adobe Acrobat, Microsoft Word, PowerPoint and Excel in their original formats. The unit runs all the applications including calendar, e-mail and Pocket versions of Word and Excel.

Two user-accessible Compact Flash slots provide memory expansion capabilities to support technologies including Global Positioning System (GPS), Wireless Local Area Network (WLAN), and Global System for Mobile Communications (GSM) and the AA Battery PowerBoot Module. Optional modules add even more versatility: the Extended CF-Cap provides room for large Compact Flash cards. Also available are a 1D or 2D scanner and colour camera (1.3 pixels).

SYRACUSE - Therinopatch Corp., a Syracuse-based company that produces textile-labeling and marking systems with locations around the world, recently bought a screen-printing business in Florida.

Thermopatch closed on the acquisition of Clearwater, Fla.-based Mid State Screen Graphics, LLC, in November and announced the deal this month.

Mid State produces and designs posters, bumper stickers, and window decals. The purchase will allow Thermopatch to expand its own products and also develop new products for new markets, says Tom DePuit, Thermopatch president and chief executive officer. DePuit declined to discuss details of those products or the expansion.
Thermopatch already owns two screen-printing companies in Europe, but wanted to purchase one in this country to aid in plans for the new products, DePuit says. The company wanted to avoid using its European companies for this expansion because the dollar is currently weak against the euro, he explains.

DePuit says Thermopatch looked at about 10 companies in this country before settling on Mid State. Mid State’s previous owner was looking to get out of the business because of health issues.

A representative from Mid State could not be reached for comment.

Thermopatch’s purchase included all of Mid State’s assets. Its 20 employees remained on board and Thermopatch took over the lease on Mid State’s 10,000-square-foot facility.

Thermopatch has about 70 employees in Syracuse and a total of 150 worldwide. Its Syracuse headquarters, which includes office, manufacturing, and warehouse, space, has about 50,000 square feet.
DePuit declined to discuss financial details of the transaction. Thermopatch has annual sales of between $25 million and $50 million.

Mid State will continue to operate under its own name as a subsidiary of Thermopatch, DePuit says.

“There’s definitely value to the name,” he says. “There’s existing clients we want to maintain.”

Some of Mid State’s clients include Fortune 500 companies, according to Mid State’s Web site.

Thermopatch provides textile-labeling systems for a variety of applications. The company sells the labeling equipment and supplies to clients who then produce and apply the actual labels themselves.

The labels can be used for everything from identification and corporate emblems to garment tracking.

For example, a business with. hundreds or thousands of employee unifornis to launder needs’ to keep track of what clothes come in and go out. Thermopatch’s systems can produce and apply bar-code labels to the uniforms.

Once attached, the labels are there for the life of the garment and a business can make sure that when employees turn in their uniforms to be laundered, they get the same uniform back.

Thermopatch has sales offices in Austria, Australia, Belgium, Canada, Denmark, Germany, Finland, France, Hungary, Israel, Italy, Japan, the Netherlands, Norway, Poland, South Africa, Sweden, Switzerland, and the United Kingdom.

HAS ANY TECHNOLOGY IN recent memory been so hyped and, at the same time, so controversial as radio-frequency identification (RFID)? One moment it’s a miracle cure that will streamline the supply chain, eliminate theft and waste, and essentially solve every logistics problem known to man. But at the same time, it has been portrayed as a buggy, expensive, privacy-devouring monster being forced upon Corporate America by an implausible and wicked cabal: major retailers and the Department of Defense.
In January, when the deadline for the first phase of Wal-Mart’s RFID compliance program met with only partial success, the vultures started to descend with a vengeance. Wal-Mart had been both the biggest cheerleader and the most demanding coach, pushing its suppliers to affix a new generation of tiny radio tags to their products so that they could be tracked from the assembly line right into consumers’ homes. Critics contended that companies slapped the bare minimum of tags needed on products to get Wal-Mart off their backs, while anonymous sources bewailed that there was no cost justification for investing in RFID at the moment, and they resented being bullied into the technology.

Anyone listening to all this negativity would be tempted to dismiss RFID as yet one more bleeding-edge technology years away from practical use. But cut through the clutter of complaints, and you’ll find hundreds of companies successfully using RFID in everyday business. In fact, you’ve probably been using it yourself in everything from your office security badge to your ExxonMobil Speedpass to, for you runners, the timing chip attached to your footwear.
“Many RFID success stories have not gotten a whole lot of attention” says Beth Enslow, vice president of enterprise research at Aberdeen Group. “Companies have been turned off by the hype and all the talk of the Wal-Mart project, and that could result in them missing the ways that RFID can create value for them.”

It’s not that RFID doesn’t have its challenges: the cost of the chips, the lack of standardization for the chips and the machines that read the data on them, the challenge of analyzing the vast amounts of data that RFID will produce, and the privacy concerns of consumers all demand attention. But so much is happening in the world of RFID that 2005 will almost certainly be the year in which most, if not all, of these impediments will be eliminated.

HOW THEY WORK

RFID sprang from the minds of the MIT Auto-ID Center staff in 1999 as a replacement for the common bar code. More sophisticated than bar codes, RFID tags (sometimes called chips) are like little radio towers or transponders that send out information to a reader, or “interrogator.” Active RFID tags have tiny batteries in them, while passive tags must usually be “awakened” by a tag reader in order to send information. Active tags can store and send more information at a greater distance than passive versions.

One advantage that REID tags have over bar codes is that they don’t have to be in the line of sight to be read. Anyone who has purchased groceries in the past 20 years knows full well that bar codes must be directly scanned by a laser, a process that can be thrown off by moisture or other contaminants. Products to which RFID tags have been affixed can be read at a distance, even through crates or other packing materials. The tags and readers can exchange everything from a simple price check to reams of information about where that product has been and where it is going next.

Another advantage of REID tags is that, unlike one-size-fits-all bar codes, each item in a given carton or shipment can be tagged with information that pertains only to it, so that manufacturers, distributors, transportation companies, retailers, and marketers can track individual units across every step of the supply chain.

Market-research firm IDC projects that RFID spending in the retail supply chain will grow from just $91.5 million in 2003 to nearly $1.3 billion in 2008. Another market-research firm, In-Stat Inc., expects revenues from the sale of REID tags and related technology to reach $2.8 billion by 2009. Some of the heavyweight companies already experimenting with RFID include Johnson & Johnson, Campbell Soup, Gillette, Dell, Texas Instruments, Exxon, Kellogg, Kraft, Hewlett-Packard, Nestle Purina, Abercrombie & Fitch, Procter & Gamble, and Unilever.

Major manufacturers, particularly in the consumer-goods market, face intense pressure from Wal-Mart, Target, Albertson’s, and others to get on the RFID bandwagon. But for many other companies, it’s more of a chicken-or-egg game: manufacturers are waiting to see how many retailers install REID-reading equipment before they invest heavily in REID tags, while retailers are holding off on such investments until enough of their suppliers start shipping tagged goods.

“RFID is like the telephone” explains Al Delattre, managing partner of the electronics and high-tech practice at Accenture. “The value multiplies as more people use it. The value of one telephone is extremely limited. With two you can communicate with someone else. Add a third and yon can have a conference call.” Make them ubiquitous, and soon you can’t imagine life without them–for better and worse.

Test 150 AUDITORIUM APPLICATION WITH BAS COMPUTER SYSTEM - DESIGN TEST

1 OCCUPIED-UNOCCUPIED CONTROL:

The bas computer shall manage the (space, hours, transmitters) of occupied cycle operation based on 365 day calendar of events for use of the auditorium. The bas computer daily calendar (may, may not) be overridden to allow unscheduled and/or rescheduled use of the auditorium.

2 SPACE COOLING AND HEATING:

The bas computer shall provide (random, local, remote) trending of room thermostat temperature transmitter RT-1 data to indicate space temperature is within the design intent of [+ or -]1.5[degrees]F range. If the temperature range (fluctuates, remains, resets) beyond the [+ or -]1.5[degrees] range, an alarm shall be indicated back at the bas computer.
3 MONITORING AND MEASURING OUTDOOR AIR VENTILATION:

The bas computer shall provide remote trending of AHU outdoor air ventilation with flow measuring station FMS-1 indicating the design intent cfm (300 cfm outdoor air) at the bas computer. If the outdoor air fluctuates [+ or -] 10% of the (supply air, ventilation, air conditioning) range, an alarm shall be indicated back at the (supply fan, FMS-1, bas computer).

4 MONITORING AND MEASURING SUPPLY AIRFLOW:

Bas computer shall provide remote trending of AHU supply airflow with flow measuring station FMS-2 indicating design intent cfm (2,000 cfm constant supply airflow) at the (unit, bas computer, FMS-2). If the supply air fluctuates [+ or -] 10% (i.e., increase in static pressure due to dirty AHU filter), an alarm shall he indicated back at the bas computer.
Helpful Hints:

* There are several hvac system options, as well as numerous variations in auditorium design intent criteria. The design engineer needs to work closely with the owner representative to mutually agree upon the optimum system selection and space conditions for the auditorium.

* Refer to ASHRAE 2000 Systems and Equipment Handbook, Chapter 1 for system selection and analysis of the optimum hvac system for the auditorium application (i.e., central air system vs. rooftop hvac system) options.

AUDITORIUM APPLICATION WITH BAS COMPUTER SYSTEM — DESIGN TEST: I) hours; may; 2) remote; fluctuates; 3) ventilation; has computer; 4) bas computer.

Test 151 AUDITORIUM APPLICATION WITH BAS COMPUTER SYSTEM - FUNCTIONAL PERFORMANCE COMMISSIONING TEST

1 Set bas computer calendar to an occupied period of time. Verify that:

a. The supply air fan SAF-1 is (on, off, modulating) and the return air fan RAF-1 is (on, off, modulating).

b. Return air damper D-2 is (open, closed, modulating)

c. Outdoor air damper D-1 is (open, closed, modulating).

2 Set bas computer calendar to an unoccupied period of time. Verify that:

a. SAF-1 is off and the RAF-1 is off.

b. D-2 is (open, closed, modulating), outdoor air dampers D-1 and D-4, and exhaust air damper D-3 are (open, closed, modulating).

3 Override the bas computer calendar from unoccupied to occupied and add an unscheduled activity for the auditorium. Verify that:

a. SAF-1 (remains off, starts, varies flow) and the RAF-1 (remains off, starts, varies flow).

b. D-2 is (open, closed, modulating).

c. D-1 is (open, closed, modulating).

4 Reset room thermostat temperature transmitter RT-1 signal from 75[degrees] to (76[degrees], 74[degrees], 73[degrees]). Verify that:

a. The bas computer signals an alarm that space temperature has fluctuated beyond [+ or -]1.5[degrees] (setpoint, range, signal).

b. The AHU heating system is on, providing heat to bring space temperature back into design intent.

5 Reset flow-measuring station FMS-1 signal from design intent cfm of 300 cfm outdoor air to (315 cfm, 330 cfm, 345 cfm). Verify that:

a. The bas computer signals an alarm that outdoor air fluctuated beyond [+ or -] 10% of the ventilation range.

6 Release the overrides and verify the auditorium hvac system devices return to their normal positions and setpoints per the sequence of operation, based on the specific time-of-day system schedule.

Note: This functional performance test is only a part of the overall commissioning needed for this type of system.

AUDITORIUM APPLICATION WITH BAS COMPUTER SYSTEM, BASIC SYSTEM — COMMISSIONING TEST: 1) a. on; on; b. open; c. open; 2) b. open; closed; 3) a. starts; starts; b. open; c. open; 4) 73[degrees]F; a. range; 5) 345 cfm.

Back to Basics

The Back to Basics library has grown. Now available are Series 19 through 22:

Series 19 - Kitchen Hood Exhaust

Series 20 - Chillers

Series 21 - Equipment Room Ventilation

Series 22 - Cleanroom Systems

Or if you are missing a few series of Back to Basics[TM] reprints are available by contacting Nicole Dudus at Business News Publishing, 248-244-8257.