NIC Components Europe has made two significant updates to its website to provide improved support and rapid information for its customers.
NIC Components Europe has made two significant updates to its website to provide improved support and rapid information for its customers. The first enhancement is a linked site called ‘SMTmagnetics.com’ that gives detailed information about the company’s comprehensive range of surface mount chip and power inductor components. The second addition is a facility called ‘live help’ that is accessed via the website homepage.

Customers can use an instant messaging facility to converse directly with an NIC technical representative.

The ‘live help’ facility allows design engineers to quickly ascertain the ideal approach or component for their application.

The system gives an important improvement over the email enquiry systems offered by many companies as it is truly live.

This means that customers can gain almost instant answers and technical information.